All our products are personalized based on the details you provide during checkout. Please double-check spelling, photos, and other inputs before placing your order. We are not responsible for errors made by the customer during customization.
🕒 2. Order Processing & Delivery
Orders are processed within 1–3 business days after successful payment.
Delivery takes approx. 3–7 business days, depending on your location.
Delays may occur due to courier issues, holidays, or high-volume periods.
🔁 3. Return & Replacement Policy
Returns are only accepted in case of:
Wrong product received
Damaged product (must include unboxing video)
Manufacturing defect
No returns are accepted for change of mind or incorrect customization by the customer. Full policy: Return Policy
💳 4. Payment Terms
We accept all major payment methods including UPI, Credit/Debit Cards, and Cash on Delivery (COD).
COD orders may include an extra handling charge.
Prepaid orders are eligible for free shipping across India.
📸 5. Product Images & Accuracy
Due to lighting and screen differences, actual product color may slightly vary. Each item is handmade and may have small natural variations.
🔐 6. Privacy
Your personal information is safe with us. We do not sell or misuse your data. Full details here: Privacy Policy
📞 7. Contact Information
For any questions or concerns, feel free to contact us: 📧 Email: dowseframing@gmail.com 📱 WhatsApp: +91-9988668433
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